UPMC

ED Patient Svcs Representative- UPMC Carlisle, Evening Shift, Full-Time

📍 Location
Carlisle, PA
⏰ Job Type
Full-time
📅 Posted
July 15, 2026
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Job Description

Purpose:
Functions under the general direction of department leadership in Patient Access. Coordinates patient access for all phases of the revenue cycle from scheduling and registration up to and including referral and denial management.

Responsibilities:

+ Responsible for reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT system.
+ Accountable for accurate registration into hospital ADT and/or clinical system during system downtime with monitoring and reconciliation of every patient for accuracy.
+ Central Resource for all ADT registration and problem resolution during evenings, weekends and holidays.
+ Confirms insurance eligibility, accountable for third party reimbursement and coordination of benefits to support a seamless billing process.
+ Counsels patients regarding insurance coverage and expected financial liability.
+ Collects and records patient payments including co-payments, co-insurance, an...

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