Job Description
The Emergency Telecommunications Operator is a frontline representative determining immediate needs, responding to requests for services in emergency and non-emergency situations, obtaining and distributing information to ensure appropriate emergency services agencies are dispatched, and monitoring police radio transmission.
This posting is for 1 temporary full-time position up to 12 months
Key Responsibilities
- First response to incoming 911 Emergency, Complaint, Administrative and Enforcement Services telephone lines, obtains and distributes information, monitor radio and telephone transmissions, provide clients with advice and direction to appropriate resources and respond to after-hours Help Phone
- Receive, dispatch and prepare files, as well as process complaints and inquiries
- Perform data entry into RCMP and Enforcement Services data systems
- Add, modify, remove, distribute and re...