Job Description
Engagement Lead
Department: Practice Management
Employment Type: Full Time
Location: Canada - Remote (0002)
Reporting To: Rob Sparrowhawk
Compensation: $113,475 - $153,525 / year
Description
This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely in Canada or USA.
The Engagement Lead plays a critical role in supporting, strengthening and scaling Acterys' delivery-partner ecosystem. This role owns the project governance and customer health of a portfolio of internal and partner-led implementations ensuring strong alignment and support across partners, customers, and internal teams throughout the entire implementation lifecycle.
As an individual contributor, the Engagement Lead provides hands‑on delivery guidance, oversight of internal & partner implementation health, ma...