Job Description
Join a dynamic IT Service Desk team as an Enterprise Service Desk Analyst in Winnipeg, Manitoba. Provide first-line technical support for infrastructure issues while ensuring seamless operations for clients.
This position focuses on troubleshooting servers, networks, and cloud environments like Office 365. You'll be assisting new employees with their onboarding, managing IT projects, and responding to incidents. The role requires an on-site presence in Winnipeg and may involve travel, with flexible working hours from 7 AM to 7 PM CST, Monday to Friday.
Key Responsibilities:
• Provide first-line support for technical issues
• Configure workstations and software for new hires
• Administer cloud environments and server management
• Assist with IT projects and complex implementations
• Document common issues for future reference
Requirements:
• Minimum two years in a managed services role
• Expertise in Microsoft Office 365 and Azure
• Knowledge of networki...
This position focuses on troubleshooting servers, networks, and cloud environments like Office 365. You'll be assisting new employees with their onboarding, managing IT projects, and responding to incidents. The role requires an on-site presence in Winnipeg and may involve travel, with flexible working hours from 7 AM to 7 PM CST, Monday to Friday.
Key Responsibilities:
• Provide first-line support for technical issues
• Configure workstations and software for new hires
• Administer cloud environments and server management
• Assist with IT projects and complex implementations
• Document common issues for future reference
Requirements:
• Minimum two years in a managed services role
• Expertise in Microsoft Office 365 and Azure
• Knowledge of networki...