Job Description
Akima Global Technology (AGT) is seeking an Enterprise Support Services Manager to drive the delivery of enterprise computing services across geographically dispersed and mission-critical environments. With oversight of Field Services, Mobile Device Management (MDM), Asset Management, and Endpoint Engineering, this role ensures secure, reliable, and high-performing IT capabilities that directly support mission execution. The Enterprise Support Services Manager enables mission success by ensuring seamless user access to IT services and devices, delivering responsive, scalable support while upholding compliance and operational excellence.
**Responsibilities**
+ Lead and manage end-user services operations, ensuring consistent, high-quality service delivery across all locations.
+ Manage field service operations, including break-fix, IMAC (install, move, add, change), and on-site technical support.
+ Oversee mobile device management (MDM) platforms, ensuring compl...
**Responsibilities**
+ Lead and manage end-user services operations, ensuring consistent, high-quality service delivery across all locations.
+ Manage field service operations, including break-fix, IMAC (install, move, add, change), and on-site technical support.
+ Oversee mobile device management (MDM) platforms, ensuring compl...