Estimator (Mississauga North) - Collision

Job Description

The Estimator’s primary responsibility is creating estimates, coordinating repair needs for customers, and handling all communication. Estimators inform and update customers and insurance companies throughout the repair process. The Estimator accurately assesses vehicle damage, documents required parts, and works with all team members to achieve the repair facility’s KPIs.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Write accurate estimates for vehicle damage and required repairs.
• Provide customers with accurate and timely information, guiding them through the repair process.
• Ensure ASE data is updated accurately with important details from every customer interaction.
• Ensure compliance with all insurance requirements.
• Communicate all customer requests and needs to the appropriate team members.
• Participate in daily “production walks” with th...