Job Description
Urgent requirement of EUC Engineer - Contract - Adelaide Requirements Key Responsibilities: Provide first and second-level onsite support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues. Install, configure, and upgrade IT equipment and software per company standards. Manage user account creation, password resets, and access rights in Active Directory/O365. Maintain and support AV/conference room equipment and provide hands-on support for meetings. Liaise with remote support teams and vendors for escalations and hardware replacements. Maintain asset inventory and ensure equipment lifecycle management (procurement, imaging, disposal). Support onboarding and offboarding processes by preparing and recovering user devices. Document incidents, requests, and resolutions in the ITSM system. Ensure compliance with IT policies and security protocols. Required Qualifications & Skills : Degree in Computer Science, IT, or ...