Job Description
Job Description
Job ID: 351106
Date posted: 19/06/2026
• Minimum 2 years of related experience
A day in your life with us
• Deliver an excellent meeting with the customer across all customer assignments.
• Engage with customers in a friendly and confident manner to create a rewarding customer experience.
• Contribute and achieve operational KPIs and goals to maintain customer loyalty.
• Support colleagues and key stakeholders to continuously develop knowledge and skills within the area of customer experience.
• Support relevant stakeholders to identify opportunities to ensure customers visit IKEA again.
About this work area
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment...