Job Description
**Job Description: Experience Design Strategist (AI-Enabled Change)**
**About the Role**
As a Experience Design Strategist embedded in People & Communities (P&C) change initiatives, you design how people build the knowledge, skills, and confidence needed to adopt new ways of working. You recognize that learning is not a discrete event in a change journey — it is woven through every phase, from early awareness to sustained behavior change.
In this role, you specifically leverage AI-enabled learning technologies to personalize the learning journey directly in the flow of work. By analyzing complex workflows you will identify opportunities for AI augmentation and enablement interventions that appear right when the user needs them, ensuring that employees are not only prepared for change but are empowered to interact effectively with AI tools to enhance their performance.
**What You'll Do**
**Experience Design for Change**
+ Design expe...
**About the Role**
As a Experience Design Strategist embedded in People & Communities (P&C) change initiatives, you design how people build the knowledge, skills, and confidence needed to adopt new ways of working. You recognize that learning is not a discrete event in a change journey — it is woven through every phase, from early awareness to sustained behavior change.
In this role, you specifically leverage AI-enabled learning technologies to personalize the learning journey directly in the flow of work. By analyzing complex workflows you will identify opportunities for AI augmentation and enablement interventions that appear right when the user needs them, ensuring that employees are not only prepared for change but are empowered to interact effectively with AI tools to enhance their performance.
**What You'll Do**
**Experience Design for Change**
+ Design expe...