Job Description
The leaders in
ERP-Integrated Quality Management Software
At uniPoint, we build long-term relationships — not just software solutions. As a leader in ERP-Integrated Quality Management Software (QMS), we’ve earned a 95% customer retention rate by staying proactive, responsive, and genuinely invested in our customers’ success.
We believe work should be meaningful and enjoyable. If you’re not having fun and making an impact, what’s the point?
About the Role
This role is perfect for someone who enjoys connecting with people and wants to build a career in customer success, account management, or tech.
As an Experience Specialist, you’ll be reaching out to our existing customers — not cold prospects. These are organizations that already trust uniPoint and expect to hear from us.
Your conversations are simple and positive:
- “How are things going?”
- “Is there anything we can help with?”
- “Here’s something ...