Job Description
Job Overview:
The Trainer is a pivotal role within the F&B business, responsible for designing, developing and delivering impactful behavioral training programs across our diverse portfolio of food and beverage operations. This includes full-service dine-in restaurants, Quick Service Restaurants (QSR), and international franchise concepts operating under strict brand standards.
Working closely with operations, HR and franchise compliance teams, the Trainer ensures that all new and existing employees — from frontline crew to supervisory staff — are equipped with the knowledge, skills and attitudes required to deliver consistently exceptional guest experiences, maintain regulatory compliance and uphold brand integrity across every touchpoint.
Duties and Responsibilities:
Training Design & Development
- Design, develop and continuously update training materials including manuals, facilitator guides, learner wor...