Job Description
Hiring: Customer Success Associate – Onsite | Rawalpindi
Location: Bahria Town, Rawalpindi (Onsite)
Shift: Night Shift (US / AUS Time Zones)
Employment Type: Full-Time
Salary: PKR 100,000 – 150,000
We are actively hiring Customer Success Associates to join our growing Customer Success team . This role is ideal for candidates who are passionate about client communication, relationship management, and service excellence , and are eager to work with international clients in a professional, growth-oriented environment.
Key Responsibilities
- Support the Customer Success team in day-to-day communication with clients
- Understand client requirements and assist in delivering timely solutions
- Coordinate with Engineering, Support, and Operations teams to resolve client concerns
- Assist in tracking and reporting client satisfaction, engagement, and retention metrics