Job Description
Overview
In order to reinforce our growth plans in North America, Marposs Corporation has an opening for a Field Service Engineer. Reporting to the North American Service Manager, the position obtains technical information regarding the nature of the customer’s complaint; Performs and concludes corrective measures which may include troubleshooting, repairing, calibration, and or programming. Responsibilities
Positively influences customer satisfaction through the installation, support, and conducting training on site. Uses enhanced troubleshooting skills to resolve customer issues. Works per the Service Manager's schedule and must be available to react to customer emergencies. Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available. Provide timely, detailed, and accurate reports on service work performed and expenses. Extensive travel in Michigan and Midwest area to s...
In order to reinforce our growth plans in North America, Marposs Corporation has an opening for a Field Service Engineer. Reporting to the North American Service Manager, the position obtains technical information regarding the nature of the customer’s complaint; Performs and concludes corrective measures which may include troubleshooting, repairing, calibration, and or programming. Responsibilities
Positively influences customer satisfaction through the installation, support, and conducting training on site. Uses enhanced troubleshooting skills to resolve customer issues. Works per the Service Manager's schedule and must be available to react to customer emergencies. Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available. Provide timely, detailed, and accurate reports on service work performed and expenses. Extensive travel in Michigan and Midwest area to s...