Job Description
Field Service Representative (FSR)
Responsible for providing outstanding customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand‑alone laboratory environments.
In this role, you will have the opportunity to:
- Independently serve customers by performing troubleshooting, repair, installation, validation, and preventive maintenance on designated instrumentation.
- Complete timely and accurate preventive maintenance, field modifications, instrument repairs, and service documentation. Deliver exceptional customer service to Beckman Coulter clients, including technical training on diagnostic products and systems.
- Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business. Travel throughout the district’s territory, and or Canada, expe...