Job Description
$2,500 Hiring Bonus! GCI's Field Service Technician II will represent the company’s service philosophy by assisting customers who have purchased and are using company products and services and/or are considering upgrading or expanding their products and services. Provide telecommunications installation and servicing of Video, high speed Data, and Voice product lines within customer residences and business properties in an efficient and professional manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Install, service, and troubleshoot telecommunications equipment including analog or digital systems for video, voice, and data services from the tap or demark location to the customer's home or office.
+ Perform routine service, maintenance, and operations on radio frequency, analog, microwave, fiber optic, and AC/DC components.
+ Refer problems between the demark and headend or distribution center to network technicians.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
+ Install, service, and troubleshoot telecommunications equipment including analog or digital systems for video, voice, and data services from the tap or demark location to the customer's home or office.
+ Perform routine service, maintenance, and operations on radio frequency, analog, microwave, fiber optic, and AC/DC components.
+ Refer problems between the demark and headend or distribution center to network technicians.