Job Description
Position: Field Service Technician. Location: Ottawa, ON. Salary: $68,250 + Benefits + $5K Bonus. Posting Type: Open vacancy.
Key Responsibilities
- Repair, troubleshoot, modify, and test electro‑mechanical fare collection equipment at customer sites.
- Perform first‑line and second‑line maintenance (FLM/SLM) and routine preventative maintenance on all devices.
- Schedule and track maintenance activities, managing defective parts, shipments, and repairs.
- Perform system upgrades, modifications, and full functionality testing with quality checks.
- Install equipment systems including hardware, electrical connections, and sub‑assemblies; set up and configure equipment.
- Conduct site inspections, verify installation quality, and provide commissioning support (pre‑ and post‑installation).
- Provide coaching and hands‑on training to customer personnel on equipment use and maintenanc...