Job Description
FIT4LESS MANAGER
The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Job Summary
Manages, monitors, and completes processes, expectations and duties to ensure a clean and safe club, friendly associates, and supports an automated brand.
Responsibilities
- Offer and ensure consistent friendly customer service.
- Complete and lead cleanliness duties using standards, policies, processes and guidelines.
- Ensure club cleanliness practices and process expectations are met to provide members and associates with a clean and safe environment.
- Lead and train the handling of member concerns and resolve escalated member complaints.
- Identify, inform and use effective action plans to solve club duties and processes that are not meeting expectations. ...