Job Description
The Mission
We need a technical powerhouse who understands that code is useless if it doesn't drive revenue. You will act as the Technical Translator between our Sales team and our most strategic customers. You aren't just an architect sitting in an ivory tower; you are on the ground, ensuring that when a deal is signed, the integration is flawless. You ensure our customers don't just buy Minka—they successfully deploy and scale on Minka.
What You Will Do (Responsibilities)
- Own the Success phase by guiding new clients through their technical integration, writing sample code and documentation as needed to get them live.
- Accompany Sales on high‑level pitches to handle questions about how the solution works, ensuring we never over‑promise and under‑deliver.
- Translate customer pain points and feature requests into actionable technical requirements for the Product team.
- Help clients design their implementation of Minka's ...