Job Description
Transformcap is looking for a Founding Head of Customer Success & Operations to build the team's strategy and structure. You will onboard providers while developing a scalable customer support strategy leveraging AI tools and ensuring compliance with HIPAA regulations.
The ideal candidate has significant experience in customer success, especially in healthcare settings, with a proven ability to lead teams and build functions from the ground up. Compensation ranges from $191,500 to $204,000 USD, depending on experience and qualifications.
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