Job Description
Job Description:
As a Fraud Dispute Analyst, you will handle calls from clients wishing to dispute transactions on their accounts. Your primary mission will be to guide clients through the dispute process, playing a key role in fraud prevention and in protecting the financial interests of both our clients and the bank.
Compensation:
Starting salary is $26.50 per hour.
Your Role:
- Answer calls from clients disputing transactions on their accounts
- Support clients with concerns related to disputed transactions
- Analyze suspicious transactions and provide detailed assistance throughout the dispute process
- Build trust with clients, internal colleagues, and partners
- Refer clients to specialized colleagues when needed
Your Team:
Within the Fraud Prevention and Detection sector, you’ll be part of a dynami...