Job Description
Join the team as a freelance End User Computing Support Engineer, delivering on-site IT solutions for clients. This hands-on, ticket-based role is perfect for independent IT experts.
You will provide L1 EUC support, troubleshoot hardware including desktops and printers, and assist with network tasks. Ideal candidates possess experience in Smart Hands roles and have a solid understanding of Windows OS, troubleshooting, and ticketing systems. Your ability to work independently and efficiently will be essential in meeting client needs.
Key Responsibilities:
• Provide onsite L1 EUC Smart Hands support
• Troubleshoot and service desktops and peripheral devices
• Conduct hardware installations and break/fix services
• Support IMACD tasks: Install, Move, Add, Change, Dispose
• Document work and update ticketing systems as needed
Requirements:
• Experience in EUC and Smart Hands roles
• Basic networking knowledge ...
You will provide L1 EUC support, troubleshoot hardware including desktops and printers, and assist with network tasks. Ideal candidates possess experience in Smart Hands roles and have a solid understanding of Windows OS, troubleshooting, and ticketing systems. Your ability to work independently and efficiently will be essential in meeting client needs.
Key Responsibilities:
• Provide onsite L1 EUC Smart Hands support
• Troubleshoot and service desktops and peripheral devices
• Conduct hardware installations and break/fix services
• Support IMACD tasks: Install, Move, Add, Change, Dispose
• Document work and update ticketing systems as needed
Requirements:
• Experience in EUC and Smart Hands roles
• Basic networking knowledge ...