Job Description
Elevate customer experience at Fronius Canada as a Customer Support Specialist in Mississauga. Focus on order processing, database management, and inter-department coordination.
Fronius Canada is hiring a Customer Support Specialist for its Customer Order Processing team based in Mississauga. Candidates will manage customer databases, prepare quotations, and ensure smooth order processing. Strong organizational skills and a keen eye for detail are essential to thrive in this role.
Key Responsibilities:
• Maintain customer database in BaaN ERP and CRM systems
• Prepare accurate sales and service quotations
• Process and coordinate customer sales and service orders
• Address customer claims and purchase inquiries
• Support marketing and sales staff for customer satisfaction
Requirements:
• Eagerness to learn with technical understanding
• Strong MS Office experience, including MS Dynamics CRM
• Detail-oriented with excellent organizational skills
• Bil...
Fronius Canada is hiring a Customer Support Specialist for its Customer Order Processing team based in Mississauga. Candidates will manage customer databases, prepare quotations, and ensure smooth order processing. Strong organizational skills and a keen eye for detail are essential to thrive in this role.
Key Responsibilities:
• Maintain customer database in BaaN ERP and CRM systems
• Prepare accurate sales and service quotations
• Process and coordinate customer sales and service orders
• Address customer claims and purchase inquiries
• Support marketing and sales staff for customer satisfaction
Requirements:
• Eagerness to learn with technical understanding
• Strong MS Office experience, including MS Dynamics CRM
• Detail-oriented with excellent organizational skills
• Bil...