Front Desk Agent

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Front Desk Agent. The Front Desk plays a key role in supporting the Front Desk team by creating meaningful, personalized guest experiences. Often the first and last point of contact for our guests, this role shapes special stays through genuine connection, attention to detail, and proactive service. As a Front Desk Agent, you will support day-to-day front office operations while delivering warm, intuitive, and personalized service. This position requires a service driven mindset, strong communication skills, and the ability to multitask in a fast-paced hospitality environment.

Key Responsibilities

Front Office Operations

• Manage guest arrivals and departures, ensuring a seamless and welcoming check-in and check-out experience.
• Accurately process payments, settle guest accounts, and handle cash and electronic tr...