Job Description
Job Description
Front Desk Agent
First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Starting Rate of Pay: $21.30 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $25.90 per hour.
What you will be doing:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Maintain accurate records of daily transactions, including cash handling - currency exchange and balancing a float
- Serve as a sales agent promoting and up-selling hotel services
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to ...