Front Office Agent Luxury Collection Marriott Zakynthos

SWOT Hospitality is inviting applications for the position of

Front Office Agent

at Luxxury Collection Marriott Zakynthos.

Requirements

As a Front Office Agent, your responsibilities will include but are not limited to:

• Welcoming guests upon arrival and ensuring a smooth check-in process.
• Assisting guests throughout their stay, addressing inquiries and resolving issues promptly.
• Managing reservations, including modifications and cancellations.
• Providing detailed information about hotel amenities, services, and local attractions.
• Balancing daily transactions and ensuring accurate cash handling.
• Collaborating with other departments to enhance guest experience.
• Upholding the hotel's standards of service and ensuring exceptional guest satisfaction.

Qualifications:

• Bachelor's degree in Hospitality Management or re...