Job Description
Why this role is important?
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Summary
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.
Operations
- Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
- Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
- Manages labour scheduling and leverages Work Force Management (WFM) to maximize labou...