Job Description
Position: Full‑Time Key Lead
Location: 900 Maple Avenue, Burlington, ON L7S 2J8. Mapleview Centre store opening June 2026.
About the Role
Full‑time Key Lead creates a comfortable and uplifting experience for customers as they explore the store and Knix product line. You actively listen to customers, guide them from greeting to fit to purchase, coach and mentor associates, set goals, and drive sales and loyalty.
Responsibilities
- Create a comfortable and uplifting end‑to‑end experience for all Knix customers
- Plan and execute store events to build community and drive sales
- Actively listen to customer preferences and recommend products they’ll be sure to love
- Lead product fittings to ensure our customers buy the correct size the first time
- Stay knowledgeable on our growing product assortment – and wear it, too!
- Coach and develop Sales Assoc...