New Balance

Full-Time Team Lead Retail Operations

📍 Location
mirabel, qc
⏰ Job Type
Full-time
📅 Posted
July 16, 2026
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Job Description

Join New Balance as a full-time Retail Team Lead, where your leadership will enhance our customer experience and operational success. Lead your team in achieving set performance metrics and ensuring seamless store operations.
This position within New Balance's Retail Leadership Team emphasizes results and positive engagement on the sales floor. You will coach and develop associates, handle store openings/closings, and ensure adherence to safety protocols. Flexibility in scheduling is essential for this dynamic retail environment.
Key Responsibilities:
• Be a supportive leader on the sales floor
• Achieve targets via training and performance tracking
• Collaborate with manager on staff scheduling
• Provide outstanding customer service based on GUEST model
• Ensure effective inventory management and operations
Requirements:
• 2 years of supervisory experience preferred
• High school diploma or equivalent
• Strong leadership and communication skills
• W...

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