Job Description
Join Toromont's team as a Full Time Technical Communicator, offering technical support focused on the Caterpillar Mining Product Line. Contribute to after-sales service excellence while embracing fully flexible work opportunities.
In this role, you will play a vital part in supporting the Mining service operations while utilizing your technical expertise. Your responsibilities include diagnosing and troubleshooting issues, performing failure analysis, and generating reports that enhance product performance. You'll also provide regular updates and maintain strong relationships with both technicians and Caterpillar.
Key Responsibilities:
• Deliver technical support to mining service departments
• Liaise between Toromont and Caterpillar effectively
• Conduct thorough failure analysis and documentation
• Write detailed site visit and technical reports
• Share critical updates with repair technicians
Requirements:
• Heavy Equipment License or relevant experience
In this role, you will play a vital part in supporting the Mining service operations while utilizing your technical expertise. Your responsibilities include diagnosing and troubleshooting issues, performing failure analysis, and generating reports that enhance product performance. You'll also provide regular updates and maintain strong relationships with both technicians and Caterpillar.
Key Responsibilities:
• Deliver technical support to mining service departments
• Liaise between Toromont and Caterpillar effectively
• Conduct thorough failure analysis and documentation
• Write detailed site visit and technical reports
• Share critical updates with repair technicians
Requirements:
• Heavy Equipment License or relevant experience