Job Description
Elevate your career as a User Support Technician in a hybrid setup at our Mississauga location. This full-time position is perfect for tech-savvy individuals ready to assist users and resolve issues.
As a User Support Technician, you will engage in both in-person and remote support. Ideal candidates will have a college education and experience is beneficial. Your responsibilities will include providing network access, responding to user challenges, and organizing efficient support logs, along with aiding in application redesign efforts.
Key Responsibilities:
• Support users in accessing computer networks
• Effectively resolve technical difficulties with users
• Research solutions using technical manuals
• Maintain logs of issues and resolutions
• Setup equipment, ensuring correct installations
Requirements:
• Must have a College/CEGEP education
• Experience in technical roles is advantageous
• Strong organizational and interpersonal abilities
• Abili...
As a User Support Technician, you will engage in both in-person and remote support. Ideal candidates will have a college education and experience is beneficial. Your responsibilities will include providing network access, responding to user challenges, and organizing efficient support logs, along with aiding in application redesign efforts.
Key Responsibilities:
• Support users in accessing computer networks
• Effectively resolve technical difficulties with users
• Research solutions using technical manuals
• Maintain logs of issues and resolutions
• Setup equipment, ensuring correct installations
Requirements:
• Must have a College/CEGEP education
• Experience in technical roles is advantageous
• Strong organizational and interpersonal abilities
• Abili...