GAC Associate Account Manager - Zambia

Job Summary
This role is within the Sales Department of Epson Europe B.V. and is responsible for the account management of
selected re-seller / retailers accounts and managing relationships with key clients to increase sales of Epson
Consumer Print products in Zimbabwe.

Key Responsibilities
General

• Be first point of contact for all retailers / resellers (T2) in Zimbabwe for consumer print business


• Manage selected reseller accounts (T2)


• Engage with local Distributors (T1) (sellout focused responsibility)


• Demonstrate the full range of Epson CP for resellers & SMB end users via workshops


• Track Epson’s price/features/value propositions and compare to those of key competitors


• Promotions launch for retailers & resellers (T2) with the support of Distribution & Breadth Account Manager


• Grow and develop new reseller accounts within defined territory.

Support
Take ownership of issues as they arise, ensuring that they are resolved or that responsibility for the issue is
taken up by a colleague who is better placed to ensure resolution

• Day to day proactive managment of selected reseller accounts


• Assist marketing team with campaign fulfilment


• In store merchandising and display of Epson Consumer Print product.

Reporting

• Documentation & reporting of inbound & outbound sales calls


• Recording of all sales demo activity & track sales results


• Co-ordinate specialist promotions and sales registration programmes


• Own & achieve an annual revenue sales target


• Document learning on monthly basis & track development towards account manager rolle.

Knowledge, Skills and Experience

• Computer literate Microsoft Office


• Excellent communication skills (telephone, written and face to face) with a desire for full sales role


• Attention to detail and desire to follow issues through to closure


• Confident, resilient, ambitious, inquisitive and a “can do” attitude


• Team Player who can work with all levels of the business


• Ability to think on your feet and adapt to unexpected situations

Scope

• Budget Responsibility: NO


• Direct Reports: NO

Competencies

Planning for Success Analyses and segments market to identify new high potential opportunities, gathers
data to qualify out low potential opportunities. Understands vertical market / customer
requirements and puts plans in place to maximise opportunities.

Communication Skills

• Sales Approach


• Analysing & Interpreting


• Negotiating

Working Relationships
Working with the Consumer Print sales team, particularly the Account Manager, Distribution Manager, Sales
Manager, Telesales and Marketing Specialist. Daily interaction with resellers & retailers.