Job Description
- Lead, mentor, and inspire front and back-of-house teams to deliver exceptional hospitality
- Foster a positive, professional, and performance-driven workplace culture
- Recruit, train, coach, and develop team members and leaders
- Build accountability while maintaining a collaborative and engaged environment
- Drive employee engagement, retention, and overall team performance
Guest Experience & Service Excellence
- Ensure a consistent and elevated guest experience at all touchpoints
- Maintain a visible and active presence on the floor during service periods
- Handle guest concerns professionally and proactively
- Continuously enhance service standards and operational flow
- Create an environment that encourages repeat business and strong community engagement
Operations Management
- Oversee all daily restaurant operations including scheduling, inventory, service execut...