Job Description
Overview
Are you ready to take the next step in your career?
If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
We are actively recruiting international talent and providing full work permit sponsorship for non-EU citizens, making it easy for you to relocate and grow your career with us.
Responsibilities
Role overview: As a Customer Support Specialist with German and English you will be part of a great team and work to:
- Achieve great customer experience and satisfaction
- Identify and assess customers' needs
- Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets
Qualifications
As a candidate, you do not need to have experience in a similar role but you should be fluent in German and English and have excellent communication skills.