Job Description
Mercier Consultancy is thrilled to announce an opening for a German Speaking Learner Support Representative in the E-Learning sector, based in Greece! In this role, you will play a crucial part in providing support to German-speaking learners navigating our online educational platform. Your expertise will help enhance the learning experience for students and ensure they receive the assistance they need to succeed.
This position is ideal for passionate individuals who are dedicated to education and have a genuine interest in supporting learners. If you possess strong communication skills and a commitment to helping others, we want to hear from you!
Responsibilities
- Provide supportive assistance in German via email, chat, and phone for learners using our E-Learning platform
- Help students with account management, course navigation, and technical issues
- Document learner interactions and feedback accurately in our support system
- Collab...