Job Description
Overview
Drive CRM excellence at TEN as a Global CRM Manager overseeing the Americas, EMEA, LAC, and APAC regions. Lead strategic initiatives and enhance customer engagement through effective CRM management. In this pivotal role, you will manage the CRM program and strategy across multiple regions while ensuring alignment with organizational objectives. Your expertise in CRM principles and hands-on experience with Braze will be essential in delivering best-in-class customer communications. You will leverage data and insights to optimize campaigns, ensuring sustainable growth and measurable outcomes. Responsibilities
Lead CRM strategy and execution across global regions Manage campaign performance and stakeholder collaboration Develop CRM roadmaps based on customer insights Implement data-driven, personalized customer communications Oversee A/B testing and optimization frameworks Requirements
Significant experience as a CRM Manager Minimum 2 years working with...
Drive CRM excellence at TEN as a Global CRM Manager overseeing the Americas, EMEA, LAC, and APAC regions. Lead strategic initiatives and enhance customer engagement through effective CRM management. In this pivotal role, you will manage the CRM program and strategy across multiple regions while ensuring alignment with organizational objectives. Your expertise in CRM principles and hands-on experience with Braze will be essential in delivering best-in-class customer communications. You will leverage data and insights to optimize campaigns, ensuring sustainable growth and measurable outcomes. Responsibilities
Lead CRM strategy and execution across global regions Manage campaign performance and stakeholder collaboration Develop CRM roadmaps based on customer insights Implement data-driven, personalized customer communications Oversee A/B testing and optimization frameworks Requirements
Significant experience as a CRM Manager Minimum 2 years working with...