Job Description
Kerry is seeking a Customer Care Lead in Santiago de Querétaro, Mexico.In this role, you will lead a team to deliver exceptional customer service through problem-solving and effective communication.Your responsibilities will include supervising daily operations, contributing to process improvements, and managing service issues.The ideal candidate will have a bachelor's degree, 1-2 years of supervisory experience, and advanced English proficiency.This position offers a chance to influence customer satisfaction and team performance positively.
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