Job Description
Graduate E-commerce IT Support (based in Tordera, Massimo Dutti HQ – Barcelona, Spain)
In e-commerce, behind every seamless experience, there is a constant process of monitoring, solving, improving and coordinating.
At Massimo Dutti, we understand digital operations as a continuous flow: identifying incidents, analyzing their root cause, coordinating solutions and optimizing processes to ensure stability and quality across all platforms.
We are looking for a Graduate E-commerce Operations & Support Specialist who wants to be part of this process. Someone with a strong technical and analytical mindset, who enjoys understanding how systems work, solving complex issues and collaborating with different teams to ensure the smooth operation of our e-commerce platforms.
Caring for operational excellence, system reliability and continuous improvement is part of the way we work. Each solution is built through collaboration between technology and business team...