Job Description
Become a valued Full Time Service Advisor at Queenston Automotive Group in Guelph, ON. Embrace a role focused on customer service excellence and effective vehicle servicing management.
Reporting to the Service Manager, you’ll interact with customers to understand their service needs and communicate recommendations clearly. Your problem-solving capabilities and meticulous approach will help maintain precise repair orders and foster a premium service experience. Continuous training ensures you remain proficient in brand-specific protocols.
Key Responsibilities:
• Greet customers professionally in person or via phone
• Assess service requirements based on customer feedback
• Clearly articulate maintenance recommendations and estimates
• Accurately document service information and manage orders
• Complete administrative tasks punctually
Requirements:
• Strong communication and interpersonal skills
• Customer-oriented mindset with excellent attention to detail<...
Reporting to the Service Manager, you’ll interact with customers to understand their service needs and communicate recommendations clearly. Your problem-solving capabilities and meticulous approach will help maintain precise repair orders and foster a premium service experience. Continuous training ensures you remain proficient in brand-specific protocols.
Key Responsibilities:
• Greet customers professionally in person or via phone
• Assess service requirements based on customer feedback
• Clearly articulate maintenance recommendations and estimates
• Accurately document service information and manage orders
• Complete administrative tasks punctually
Requirements:
• Strong communication and interpersonal skills
• Customer-oriented mindset with excellent attention to detail<...