Job Description
As a Guest Experience Guide, your goal is to facilitate the fun, engaging, efficient and safe movement of guests through the attraction. As a guide you may wear multiple hats as a Greeter, Flight Guide, Entry Scanner, and Photographer. You will have engaging interactions with our guests by bringing your best and anticipating guests’ needs while following Flyover standards and operating procedures. The Guest Experience Guides should always strive to maintain a positive attitude and a safe environment for all guests and team members.
What you’ll do
- Greeting guests and answering questions in a welcoming and positive manner
- Ensuring accurate information is provided to guests, ensuring adequate expectations
- Taking and editing photos of guests, while being knowledgeable about the photo packages and backgrounds
- Handling cash transactions, ticket sales and other retail duties as required
- Organizing large groups of people int...