Job Description
**A Role That Brings Leadership, Service Excellence & Guest Experience Together**
At Kimpton Sevn Dubai, we are looking for a Guest Experience Manager (Front Desk Manager) who understands that the Front Desk is more than a place—it is the heartbeat of the guest journey.
This role is about creating seamless arrivals, memorable departures, and exceptional experiences in between. You will lead the Front Office team to deliver personalised service, operational excellence, and genuine hospitality while ensuring every guest interaction reflects the unique personality of Kimpton.
Working closely with all hotel departments, you will create an environment where guests feel welcomed, recognised, and cared for from the very first moment.
You are the leader behind the first impression and the lasting memory.
**One Arrival. One Experience. One Lasting Impression.**
At Kimpton Sevn, the Front Desk is not simply a transactional touchpoint—it is wh...
At Kimpton Sevn Dubai, we are looking for a Guest Experience Manager (Front Desk Manager) who understands that the Front Desk is more than a place—it is the heartbeat of the guest journey.
This role is about creating seamless arrivals, memorable departures, and exceptional experiences in between. You will lead the Front Office team to deliver personalised service, operational excellence, and genuine hospitality while ensuring every guest interaction reflects the unique personality of Kimpton.
Working closely with all hotel departments, you will create an environment where guests feel welcomed, recognised, and cared for from the very first moment.
You are the leader behind the first impression and the lasting memory.
**One Arrival. One Experience. One Lasting Impression.**
At Kimpton Sevn, the Front Desk is not simply a transactional touchpoint—it is wh...