Job Description
Manager – Guest Relations
Location: Wonderla Amusement Park, Bengaluru
Experience: 8–10 Years
About Wonderla
Wonderla is one of India's leading amusement park and hospitality brands, operating world-class amusement parks, premium resorts under Terrea by Wonderla , and Isle by Wonderla . We are committed to delivering memorable guest experiences through innovation, safety, and exceptional service.
If you're passionate about creating exceptional customer experiences and leading high-performing teams, we'd love to hear from you.
Key Responsibilities
- Lead the Guest Relations team to deliver exceptional guest experiences.
- Manage guest feedback, escalated complaints, and special requests.
- Train, coach, and mentor Guest Relations executives.
- Drive service excelle...