Job Description
**Additional Information**
**Job Number** 26073172
**Job Category** Rooms & Guest Services Operations
**Location** Av. Das Nacoes Unidas 14401 Torre Hotel, Sao Paulo, Brazil, Brazil,
VIEW ON MAP (https://www.google.com/maps?q=Av.%20Das%20Nacoes%20Unidas%2014401%20Torre%20Hotel%2C%20Sao%20Paulo%2C%20Brazil%2C%20Brazil%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstandi...
**Job Number** 26073172
**Job Category** Rooms & Guest Services Operations
**Location** Av. Das Nacoes Unidas 14401 Torre Hotel, Sao Paulo, Brazil, Brazil,
VIEW ON MAP (https://www.google.com/maps?q=Av.%20Das%20Nacoes%20Unidas%2014401%20Torre%20Hotel%2C%20Sao%20Paulo%2C%20Brazil%2C%20Brazil%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstandi...