The Wine Group

Guest Services (Part-time) - Benziger Family Winery

📍 Location
Glen Ellen, California
⏰ Job Type
Part time
📅 Posted
July 21, 2026
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Job Description

JOB SUMMARY

Reporting to the Sr. Hospitality and Events Manager, the part time Guest Services position is responsible for providing exceptional hospitality and memorable guest experiences by welcoming and directing guests, introducing winery offerings to include tastings and visitation policies, taking, and fulfilling reservations, and guiding guests to/from experiences. Excellent communication, customer service skills and a positive attitude are critical in this highly visible position.

The required part-time schedule is Thursday, Friday, and Saturday from 9 am – 4:30 pm.

ESSENTIAL FUNCTIONS

  • Primary point of contact for all guest interactions to include greeting in-person or via telephone, responding to inquiries, executing daily reservations, and processing ticket sales to ensure the best guest experience possible.
  • Screen and respond to email and phone calls related to Guest Services, including but not limi...
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