Head of CRM & Customer Lifecycle

Revolut is seeking a Head of CRM to lead our owned marketing channels (in-app, email, and website) and oversee the platform layer of customer communications from architecture to routing logic. You will ensure messages reach the right customers at the right time, with safeguards to maintain quality as we scale.

You will collaborate closely with Product, Engineering, and Marketing to translate business needs into platform capabilities and report on revenue outcomes from in-app marketing channels.