Job Description
Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function.
Overview
Head of Customer Success – Location: Remote (Global). Work: In person.
Responsibilities
- Lead and evolve our global customer experience function.
- Drive customer satisfaction and operational excellence.
Qualifications
- Language: English (required).
- Willingness to travel: 25% (required).
- Work: In person.