Confidential

Head of Operations

📍 Location
são paulo, sp, são paulo (microrregião); são paulo (estado)
⏰ Job Type
Full-time
📅 Posted
June 15, 2026
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Job Description

About the Role

We're looking for a strategic leader to own the full partner growth lifecycle from sign up to long-term retention at scale. In this role, you'll define the operating model, set the growth strategy across partner segments, and build the organization required to expand into new markets. You'll partner closely with Product and Engineering to drive platform scalability, while leading the shift toward AI-enabled, product-driven operations.

Responsibilities

  • Onboarding Strategy & Funnel Ownership: Define the strategic vision and operating model for mid-to-long-tail partner self sign up. Set the framework for stage-level success metrics and conversion targets, and lead the organization to continuously raise the bar on onboarding efficiency and speed-to-value for new partners.
  • Partner Growth Strategy : Develop differentiated growth strategies for partner segments based on business potential and lifecycl...

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