Job Description
Head of Travel Recourse will be responsible for the recourse services that Viking Travel Care will deliver to insurance company customers. The person will get to establish the necessary processes so Viking can handle reimbursement from governments (Helfo in Norway, Kela in Finland, Forsäkringskassan in Sweden, Regionerne in Denmark) and build a small team needed to handle the reimbursement processes. The first task will be to establish the recourse process towards Helfo in Norway and later for the respective entities in Sweden, Finland and Denmark.
**Responsibilities**
- Establish a small team and implement Helfo recourse process for Viking Travel Care
- Establish and implement or optimize and improve processes for recourse towards Kela, Forsäkringskassan og Regionerne
- Liaise with the legal department in determining if any decisions should be disputed and support or handle the potential appeal processes towards the responsible public entities (e.g. Nasjonalt klageorgan fo...
**Responsibilities**
- Establish a small team and implement Helfo recourse process for Viking Travel Care
- Establish and implement or optimize and improve processes for recourse towards Kela, Forsäkringskassan og Regionerne
- Liaise with the legal department in determining if any decisions should be disputed and support or handle the potential appeal processes towards the responsible public entities (e.g. Nasjonalt klageorgan fo...