Job Description
1. Job Purpose
To oversee endtoend management of the Health Check Department at Reliance Foundation Hospital, ensuring seamless patient experience, operational efficiency, compliance with NABH/JCI standards, and achievement of revenue and service excellence goals. This role ensures coordinated workflow across diagnostics, consultations, reports, and customer service for all preventive health check packages.
2. Accountabilities
1. Health Check Operations Management
- Ensure smooth execution of all health check packages, including registrations, scheduling, diagnostic coordination, and doctor consultations.
- Monitor daily operations to minimize waiting times and maximize throughput.
- Implement best practices for patient flow, quality checks, and service efficiency.
2. Patient Experience & Service Excellence
- Ensure high-quality patient e...