Job Description
Hostesses:
Responsibilities:
- Greet and welcome guests upon their arrival.
- Assist in making reservations and managing table allocations.
- Escort guests to their tables and provide menus.
- Ensure the cleanliness and organization of the dining area.
- Manage waitlists and estimate wait times for guests.
- Answer phone calls and provide information to customers.
- Coordinate with the restaurant staff to ensure a smooth dining experience.
- Handle customer inquiries, complaints, and special requests.
Requirements:
- Previous experience as a Hostess or in a similar role is preferred.
- Excellent interpersonal and communication skills.
- Professional and friendly demeanor.
- Ability to handle customer inquiries and complaints.
- Strong organizational and multitasking abilities.
- Familiarity with reservation systems and basic computer skills.
Responsibilities:
- Greet and welcome guests upon their arrival.
- Assist in making reservations and managing table allocations.
- Escort guests to their tables and provide menus.
- Ensure the cleanliness and organization of the dining area.
- Manage waitlists and estimate wait times for guests.
- Answer phone calls and provide information to customers.
- Coordinate with the restaurant staff to ensure a smooth dining experience.
- Handle customer inquiries, complaints, and special requests.
Requirements:
- Previous experience as a Hostess or in a similar role is preferred.
- Excellent interpersonal and communication skills.
- Professional and friendly demeanor.
- Ability to handle customer inquiries and complaints.
- Strong organizational and multitasking abilities.
- Familiarity with reservation systems and basic computer skills.