Hybrid CX Agent — Remote 2 Days + 30 Days PTO

Amed Commercial Refrigeration Equipment Co., Ltd is seeking a Customer Experience Agent based in Lima, Peru. In this role, you will manage customer inquiries, complaints, and requests to enhance overall service experience.

The ideal candidate should possess at least 2 years of relevant experience, be fluent in English, and have a solid background in customer service management. We offer a competitive salary and generous employee benefits, including private health insurance, significant vacation days, and a flexible working environment.